1. Should I wash my SNAPWARE® containers before using them?
Yes, we do recommend washing all containers before storing food in them. Please follow the directions that came with your container or click here for Care & Use Instructions.

2. What type of plastic is my SNAPWARE® container?
Airtight Canisters, Make-A-Gift® jars, and Pet Treat jars are made from polyethylene teraphthalate (PET). The lids are made from polypropylene, and the gasket seals are made of sanoprene. Snap ‘N Serve® containers are made from polycarbonate. The lids are made from polypropylene. Snap ‘N Stack containers and lids are made from polypropylene.

3. Are polycarbonate food storage containers safe?
Snapware is committed to providing its customers with safe, high quality and innovative food storage containers. The plastics Snapware uses to produce its containers are primarily polypropylene and PET. Additionally, less than 5% of Snapware’s products are made from polycarbonate. This plastic is only used to produce the containers in the Snap ‘N Serve® product line.

Recently there has been a debate over the safety of bisphenol-A (BPA), which is a component of polycarbonate. The focus has been on the hypothesis that BPA leaches when the container is subjected to heating (via microwave or other methods) thereby creating a safety risk for food contact.

As a manufacturer who has made its customers’ safety a priority, Snapware is guided by the Food & Drug Administration’s 2007 position which states: “The FDA has confidence that no safety concern exists for BPA in regulated food contact materials.” The position was recently affirmed in a 2008 letter that the FDA provided to the U.S. Congress.

Polycarbonate has been authorized for use in food contact applications by government agencies worldwide and has a 50-year safety track record. During that time, polycarbonate and BPA have been extensively studied and tested for health and safety by both manufacturers and government agencies. Such tests have repeatedly demonstrated that consumer exposure to BPA poses only a negligible risk to human health.

For additional details on BPA, please visit: www.factsonplastic.com

4. How can I remove the product barcode sticker?
Before washing, use a hair dryer to heat the label. Then peel it off. You can also use any type of oil or any product specially designed to remove adhesive stickers.

5. Where can I purchase SNAPWARE® containers?
Please click here for a list of Retailers of SNAPWARE® Containers.

6. Is it OK to wash SNAPWARE® containers in the dishwasher?
Airtight Canisters, Make-A-Gift® jars, and Pet Treat jars are NOT dishwasher safe – Hand Wash only. Snap ‘N Serve® containers are dishwasher safe. Place lids on the top rack only. Please refer to the care & use instructions that came with your containers for further details or click here for Care & Use Instructions.

7. Is it safe to microwave food in my SNAPWARE® containers?
Airtight Canisters, Make-A-Gift® jars, and Pet Treat jars are not designed for use in the microwave. Snap ‘N Serve® containers are microwave safe. Lift latches to vent. This allows air to circulate through the container. Please refer to the care & use instructions that came with your container for further details or click here for Care & Use Instructions. For comprehensive food safety information, click here to visit our food safety section.

8. Can I use my SNAPWARE® containers in the freezer?
Yes, all SNAPWARE® containers are designed for use in the freezer and refrigerator.

9. I am a retailer. How can I purchase wholesale?
Please contact jjudge@snapware.com or call Customer Service at (800) 334-3062.

10. Can you mail me a catalog?
We do not offer a printed catalog, but all of our current products are featured under Products & Shopping. If you are a retailer, please contact jjudge@snapware.com or call Customer Service at (800) 334-3062.

11. What color lids are available?
Airtight canisters are available with white lids. A range of lid colors complement Pet Treat jars and Make-A-Gift® jars. Snap ‘N Serve® comes with clear lids with blue latches. Snap ‘N Stack lids come in either green or red. Lid colors are not customizable; they are only available as pictured.

12. How can I replace a broken lid?
Please see the Warranties section.

13. My SNAPWARE® container is defective. How can I replace it?
Please see the Warranties section.